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Why Toner Turns Hair Grey and How to Fix It

Toners are amazing hair products for correcting your hair color hue. But sometimes, toner turns hair grey, especially for those with blonde hair.

If toner turns your hair grey, it isn’t permanent, but there are some ways to get your hair back to normal that don’t involve damaging your hair further.

Key Highlights

  • This usually happens because porous, bleached hair absorbs cool ash pigment very fast.
  • Start with the gentlest fix first: regular washes, then a clarifying shampoo.
  • Anti-dandruff or sulfate shampoo can help in a pinch, but follow with deep conditioning.
  • A Vitamin C wash can help lift excess surface toner without harsh abrasives.
  • Avoid baking soda and avoid adding more purple pigment when hair already looks grey.

Most people use toner to eliminate brassy, yellow, or orange tones. Blondes (natural and color-treated) may use purple shampoo, while brunettes stick to blue hues to tone hair at home.

Toner is an effective product for most applications, but if toner turned your hair grey and you want to fix it, read on.

Why Does Hair Turn Grey After Toning?

Why Does Hair Turn Grey After Toning

Toning is not overly complicated, but it is surprisingly easy to mess up. As a result, we recommend getting a professional hairdresser to apply toner to your hair.

If you apply toner yourself, you may mess up how much toner needs to be on your hair.

Porous (bleached) hair can also turn grey because it soaks up cool, ashy pigments very quickly. This can make the result look grey or muddy, even if the toner is “right” on the box.

Your hair can also turn grey if you leave toning shampoos and conditioners on your hair too long. This happens because the toner is working longer than needed.

Your toner may also turn your hair grey if you apply too much product. If you notice a grey tinge or your hair turns completely grey, it can mean the toner sat too long, grabbed too fast, or was applied too heavily.

If this happens, you may want to remove the excess tone so that you are not stuck with grey hair for several weeks. Fortunately, there are a few options available to you.

My Advice and Safety Notes

  • Do not use baking soda in shampoo. It is alkaline and can be very drying on bleached hair.
  • Do not “fix” grey toner with purple shampoo. Purple shampoo deposits violet pigment and can make the tone look deeper or muddier.
  • Try one method at a time. If hair feels rough or stretchy, stop and deep condition.
  • If you have burning, rash, swelling, or severe breakage, rinse well and contact a stylist or a clinician. For hair dye allergy details (including irritant reactions from alkaline products), see DermNet: PPD and hair dye contact allergy.

Toner Turned My Hair Grey, How Can I Fix It?

You may want to call your stylist the second you notice your hair is grey after a toning treatment.

But before hitting speed dial, check out the options below to reduce the grey tones at home.

1. Wash-Out Method – Best & Easiest Option

If your hair looks grey after using toner, wait it out as long as possible. You will get back the hue you had before toning after a few washes and rinses, and this method doesn’t require you to apply products or chemicals to your tresses (so no damage!).

However, you may not have time to wait a few days or weeks for your hair to return to its typical state. If you have a wedding or other significant event, there are ways to reduce the grey tones fast.

2. The Clarifying Shampoo Method – Best Quick Solution

How to Fix if Toner Turns Hair Grey - Clarifying shampoo

You can use a clarifying shampoo to help remove excess toner in your hair. As the name suggests, clarifying shampoo helps rinse away buildup, dead skin, and product residue from hair.

Some clarifying shampoos are stronger than others, so use caution and do not use them for more than a few days.

Clarifying shampoos can be drying because they remove oils along with buildup. Follow up with a rich conditioner or mask to help prevent dryness.

To use a clarifying shampoo:

  1. Wet your hair with warm water.
  2. Squeeze a standard amount of shampoo into your hands and apply it to your hair from roots to ends.
  3. Scrub your hair thoroughly and let the lather sit.
  4. After three minutes, rinse your hair and repeat the process if needed. The number of times you repeat depends on how grey your hair looks.

Once you finish, apply conditioner before rinsing again and exiting the shower. Apply a leave-in conditioner to help prevent dehydration.

3. Anti-Dandruff Shampoo – Best for Scalp Health

Even if you don’t have dandruff, an anti-dandruff shampoo can help remove toner from your hair.

These shampoos are made to lift flakes and product buildup. For general scalp guidance, see the American Academy of Dermatology tips on treating dandruff.

Applying an anti-dandruff shampoo to your over-toned hair can help lift excess pigment and leave your color looking fresher. Your scalp may also feel cleaner if you have buildup.

4. Vitamin C Treatment – Best for Lifting Surface Toner

If you want another option that avoids harsh abrasives, a Vitamin C wash may help lift excess surface toner. Vitamin C is also called ascorbic acid.

To try a Vitamin C wash:

  1. Mix a small amount of Vitamin C powder with your regular shampoo until it forms a paste.
  2. Apply to damp hair and work it through evenly.
  3. Let it sit for 5 to 10 minutes, then rinse well.
  4. Follow immediately with a deep conditioning mask.

This method can still be drying on bleached hair, so do not overdo it. If your scalp is irritated, skip this and use the wash-out or clarifying method instead.

5. Sulfate Shampoo Method – Best in a Pinch

How to Fix Grey Toner - Sulfate shampoo method

Alternatively, if you have no clarifying shampoo, you can use shampoo with sulfates to help fade excess toner.

Unfortunately, this method may dry your hair, but sulfate shampoos are easy to find and may cost less than clarifying shampoos.

Shampoo with sulfates may fade the grey tone in your hair. You will likely need to apply the shampoo for a few consecutive washes.

Note that sulfates can be drying on color-treated hair, so follow up with a deep conditioning mask immediately.

If you want to try the sulfate shampoo method:

  1. Apply the shampoo to your hair from roots to ends.
  2. Rub the product around your entire head to create a lather.
  3. Rinse and add a moisturizing conditioner. Leave the conditioner in your hair for a few minutes before rinsing to give your tresses a moisture boost.

Keep an eye on your hair for dryness, and apply an oil or serum to your ends if necessary.

Can a Warm Rinse Help Reduce Ashy, Grey Tones?

Toning shampoo bottle in shower

If your hair looks too cool or ashy, you do not want to add more purple pigment. Instead, focus on removing some of the excess toner with a clarifying wash, or balancing the tone with warmth.

Some people find that a warm rinse or a gold-based conditioner helps shift the tone away from grey. Basic color theory applies here: yellow can help neutralize purple tones.

Conclusion

You most likely apply toner or toning products to eliminate brassy tones in your hair. No matter what product you use, your hair can look grey after toning, especially if it is porous or the toner sits too long.

While your hair may not be turning grey from age or natural causes, it can still cause panic after leaving the salon (or at home).

If you want to ensure your color stays toned but not overly so, avoid applying too much toner or leaving it on for extended periods.

FAQs

Even though you have read through 5 effective methods of removing toner from your hair, you might still have a few questions. Here we will answer some of the most frequently asked questions regarding toner turning hair grey.

What toner turns hair grey?

Unfortunately, there is not only one toner to avoid if you do not want your hair to turn grey. Any product can result in grey strands if you apply too much, leave it on too long, or if porous hair absorbs the pigment too quickly.

Will it wash out if toner turned hair grey?

Yes, you can wash toner out of your hair. You can use a clarifying shampoo to remove grey toner from your hair quickly.

If you do not have a clarifying shampoo on hand, you can use one with sulfates to help fade grey toner. Follow with a deep conditioning mask because these washes can be drying.

How long will it take to wash out the grey toner?

How long it takes to wash out grey toner depends on several factors. The first and most crucial factor to consider is the toner you use. Some toners are stronger than others, so they stick to hair more than others.

Those toners take more time to wash out of your hair and typically come from a salon.
Your hair can also affect the time it takes to remove the toner from your hair. If you have thick, coarse, or curly hair, it may take more elbow grease than someone with thin hair to remove the toner.

The average toner should not take more than a few days to wash from your hair. If you use clarifying shampoo, you may be able to lift the grey toner in one sitting. However, if you choose to use shampoo with sulfates, it may take three or four days. Follow with deep conditioning to reduce dryness.

Can hair get overtoned?

Overtoning is not only possible, but the primary reason your hair turns grey after toning. To avoid this pesky mishap, remember that you do not need tons of toner to create your desired look.

Also, ensure you read the instructions on the bottle or box before applying the product to your hair. That said, thick hair may need more processing time after application than thin or damaged hair.

Watch your strands closely to ensure you get the perfect balance during toning. If you’re worried about purple shampoo or products turning your hair grey, keep a mirror in your shower to observe your hair during processing.